Payments

All prices in our store are in euros (€). Your payment will be processed securely through, and provided by Paytrail Plc. We accept:

  • Card payments (Visa, Visa Electron, Mastercard, Eurocard and American Express)
  • Finnish online bank payment (Nordea, OP Pohjola/Osuuspankki, Danske Bank, Ålandsbanken, Handelsbanken, S-Pankki, Aktia, Säästöpankki, POP Pankki, Oma Säästöpankki),
  • Collector Lasku/Osamaksu
  • MobilePay

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

Alternatively you can also choose to pay with PayPal. PayPal supports:

  • Credit Cards (Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute)
  • Debit Cards
  • PayPal Balance (with PayPal Cash or PayPal Cash Plus)
  • Your bank account

PayPal (Europe) S.à r.l. et Cie, S.C.A. is a Luxembourg credit institution licensed in accordance with Article 2 of the Financial Law of 5 April 1993, as amended, and is supervised by the Luxembourg supervisory authority, the Commision de Surveillance du Secteur Financier. The company has its registered office in Luxembourg (L-1150).

PayPal Inc. (one of the parent companies of PayPal (Europe) S.à r.l. et Cie, S.C.A.) is located in California, USA.

We ship currently to Europe. US and other locations, please contact us: info@paikka.pet. Also, you will always get FREE SHIPPING for all orders valued 75 € or more. 

Shipping fees

At the moment, we ship to the following countries and regions:

Europe: 

  • For orders valued less than 75 €, shipping is 5,90 €
  • For orders valued 75 € or more, FREE SHIPPING
  • For certain areas in Europe, extra shipping fees may apply
  • Currently we don't ship to UK and Estonia. Unfortunately, we are unable to ship to Ukraine due to the world situation.

Extra Shipping Fees


Shipping times and carriers

For EU shipments we will use either GLS, Schenker or Posti, and the estimated arrival times are between 5-7 business days (Schenker, Posti) and 5-9 business days (GLS) after confirmed shipment. Delays may occur due to the COVID-pandemic. 

Customs fees

Our products will be sent from our warehouse located in EU. Usually, there are no customs fees or taxes inside the European Union, but if there are for some reason, you will have to pay for them in full when the package arrives to you. We're very sorry about this, but unfortunately, customs fees are out of our hands. Outside European Union customs fees or taxes may apply.

Any questions? 

We're always here for you (well not always, we do need to sleep at night) so if anything seems to have gone wrong with your order, please let us know immediately and we'll fix it. You can contact us via email at info@paikka.pet