Shipping

• Free shipping for over 75€ orders.

• 30-day period free returns.

At the moment, we ship to the following countries and regions:

Europe including countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Vatican City, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

• For orders valued less than 75€, shipping is 5€
• For orders valued 75€ or more, FREE SHIPPING

Europe including countries:

Montenegro, Serbia, Turkey. 

• For orders valued less than 75€, shipping is 15€
• For orders valued 75€ or more, FREE SHIPPING
• For certain areas in Europe, extra shipping fees may apply
• We don't ship currently to UK, Belarus or Ukraine.

Shipping times and carriers

For EU shipments we will use either GLS or UPS, and the estimated arrival times are between for Standard shipping is 5-7 business days (GLS, UPS) and 2-3 days with express shipping. 

Customs fees

Our products will be sent from our warehouse located in EU. Usually, there are no customs fees or taxes inside the European Union, but if there are for some reason, you will have to pay for them in full when the package arrives to you. We're very sorry about this, but unfortunately, customs fees are out of our hands. Outside European Union customs fees or taxes may apply.

Any questions? 

We're always here for you (well not always, we do need to sleep at night) so if anything seems to have gone wrong with your order, please let us know immediately and we'll fix it. You can contact us via email at info@paikka.pet