PAIKKA Gift Card

Looking for a special gift for a dog lover in your life Whether you're unsure about sizes, colors, or styles, the PAIKKA Gift Card is the ultimate solution. Let your loved one choose exactly what they need to pamper their best friend.

• Provides flexibility for the recipient to choose the perfect product
• Gift Card can be applied to shipping costs, SALE items, or spread across multiple purchases
• Gift Card sent immediately via email
• Valid for one year from the purchase date
• Refunds for purchases made with Gift Card will be credited back as Gift Card

Payment

All prices in our store are in euros (€). Your payment will be processed securely through, and provided by Paytrail Plc. We accept:

• Card payments (Visa, Visa Electron, Mastercard, Eurocard and American Express)
• Finnish online bank payment (Nordea, OP Pohjola/Osuuspankki, Danske Bank, Ålandsbanken, Handelsbanken, S-Pankki, Aktia, Säästöpankki, POP Pankki, Oma Säästöpankki)
• Collector Lasku/Osamaksu
• MobilePay

Other Payment Options

• Klarna
• Paypal

Shipping & Returns

Free shipping for orders over 69€.
14-day return period.

Please note that we charge €4,95 return costs. This step serves to promote sustainable shopping and enable environmentally conscious return shipping. We will deduct the return cost from the refundable amount. If you need to return a defective product, please contact customerservice@paikka.pet. These returns remain free of charge.

At the moment, we ship to the following countries and regions:

Europe including countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Vatican City, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

• For orders valued less than 69€, shipping is 5€
• For orders valued 69€ or more, free shipping

Europe including countries:

Montenegro, Serbia, Turkey. 

• For orders valued less than 69€, shipping is 15€
• For orders valued 69€ or more, free shipping
• For certain areas in Europe, extra shipping fees may apply
• We currently don't ship to UK, Belarus or Ukraine

Shipping times and carriers

For EU shipments we will use either DHL or UPS, and the estimated arrival times are between for Standard shipping is 5-7 business days (DHL, UPS).

Customs fees

Our products will be sent from our warehouse located in EU. Usually, there are no customs fees or taxes inside the European Union, but if there are for some reason, you will have to pay for them in full when the package arrives to you. We're very sorry about this, but unfortunately, customs fees are out of our hands. Outside European Union customs fees or taxes may apply.

Any questions? 

You can contact us via email at customerservice@paikka.pet